 | |  |  |  | |  | Assignments undertaken have the common aim of improving performance through the development of people. However, the circumstances that influence a client's situation and give rise to the problems and issues to be addressed can be many and varied both in number and degree, for example, the levels of technology, plant condition, practices and procedures, management and organisation, the local economic environment and the markets they serve. Training Services is able to bring to bear considerable experience to assess the situation, identify and agree the needs, agree the objectives with the client and determine the best solution that could involve one or more of the following:
- Diagnostic studies
- Performance benchmarking
- Technical assessment
- Develop a systematic approach to training
- Set up a central training facility
- Design training programmes
- Develop and prepare training material
- Train the trainers
- Deliver and support the delivery of training
- Monitor and audit training
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 |  | The Company, a major Indian steel producer, was concerned that HRD and Training was considered to be a peripheral activity over influenced by local circumstances rather than a useful service to the business.
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 |  | A large integrated steelworks had decided to establish in-house training over a period of some 4 to 5 years.
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 |  | An integrated steelworks was approaching the commissioning stage of a major modernisation, expansion and enhancement programme affecting some 50% of the operating units. Management recognised the need to bring together the existing and new operating units in a way that would optimise output and quality and reduce operating costs.
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