Process

The increase in automation and loss of experienced employees who have operated plant manually means there can be less understanding of the processes now than ever before.  

Good, repeatable training on the basic processes and on specific plant can assist in reducing breakdowns - a more knowledgeable workforce is a safer workforce and a one more likely to prevent serious damage to people or plant on the rare occasions something does go wrong.

Typical content:

Process overview
Equipment/plant
Process route
Faults/remedies
Customer needs